Reach Out to Us

We are always excited to hear from our customers. If you would like to ask a question or request information from us, we recommend that you contact us via Email or our customer service phone lines.

To Email Us:

Email Address: support@pinkbasis.com

Note: please include all relevant information in your email. Any emails with missing or incorrect information may seriously delay responses. In your email, please include your name, order number or item number, and a brief description of why you are contacting us. Our trained customer service representatives will reply to your requests within 48 business hours.

Call Us Via Phone:

Telephone: (844)-YES-PINK (937-7465)

International customers, please call (626)709-3384
Fax: (626)333-9292

Note: On weekdays, we receive a high volume of calls before 1:00pm.
Please be patient or try calling back between 2:00 - 3:00 pm.

Service Operation Hours:

Monday - Friday 9:00am - 3:00pm PST
Closed Saturday, Sundays and holidays

Business Address:

13001 E. Temple Ave.
City of Industry, CA 91746