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To Email Us:

Email Address: support@pinkbasis.com

Note: please fill the most relevant and clear titles and contents in your Emails. All Emails with missing or incorrect information may seriously delay responses. In your Email, please include your order information, i.e., order number or item number. Our trained customer service representatives will reply to your requests within 48 business hours. To CANCEL your order, please contact us by PHONE BEFORE 2 PM PST. We DO NOT cancel orders via EMAIL OR INSTANT MESSAGING due to the potential for miscommunication.

Call US Via Phone:

Service Operation Hour:
Monday - Friday 10:00am - 5:00pm Pacific Time
Closed Saturday, Sundays and holidays

Telephone: (855) YES-PINK, (855) 937-7465, international customer, please call (626)226-0878
Fax: (626)964-5756

Address: 18042 Cortney Ct, City of Industry, CA 91748

Note: We always receive high volume calls before 2:00pm every day. Please be patient or call back between 3:00 - 5:00 pm if it is not very urgent call.

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